AT&T PREPAID, FirstNet®, and some Bring Your Own Device service plans are not eligible for AT&T Call Labeling and Blocking services. These AT&T subscribers must download a 3rd Party Call Labeling and Blocking app.
Verizon subscribers who subscribed prior to May 2019 may download the free Call Filter app to receive free Call Labeling and Blocking service. The Call Filter app is preloaded, and Spam blocking is enabled for all new subscribers since May 2019.
T-Mobile call labeling is included on all T-Mobile Postpaid plans at no charge. T-Mobile call labeling is performed at the network level so there is no app to download. Call blocking is also enabled for free on all new T-Mobile devices. Older T-Mobile devices can also enable Call blocking for free. T-Mobile Prepaid subscribers must download a 3rd Party Call Labeling and Blocking app.
If you are upgrading your service plan you will be charged the difference between your current plan and the new plan today. Then you will be billed for the new plan on the next regular billing cycle.
If you are downgrading your plan, we will prorate what you have already paid and credit your account. That means you may receive ?free days? before the next regular billing cycle.
All Number Sentry plans include 1000 Number Mapper Credits each month for each of your Outbound Numbers. Your Number Mapper credits never expire. Unused credits rollover to the following month.
To purchase more Number Mapper credits, select the number of credits you need below. If you want the selected number of credits to auto-refill each month, select the ‘Recurring Subscription’ checkbox. You can cancel your auto-refill anytime in the Account tab.
Outbound Number Management
Your previous plan supported more Outbound Calling Numbers than the new plan you have selected. What should Number Sentry do with the extra Outbound Numbers from your previous plan?
Brand Scans help you measure how your Business Name is being displayed on the mobile phones that you call. Each of your DID numbers is checked for the Business Name that is being displayed on each of your tested carriers and apps. Then, a Match Score is assigned describing how close the Displayed Business Name is to the Preferred Business Name entered on the Manage Numbers page.
The Match Scores are:
Perfect Match. The Displayed Business Name is an exact match to the Preferred Business Name
Near Perfect Match. The Displayed Business Name has spacing or capitalization variations
Brand Variation. The Displayed Business Name includes abbreviations or other variations of your
Preferred Business Name
Incorrect Brand. The Displayed Business Name shows the type of business, a tag or another result
that is related to the business, but is not your Preferred Business Name
Unrelated Result. The Displayed Business Name is not directly related to the Preferred Business
Name. This may include displaying the city or state.
No Brand Presented. No Business Name is displayed. Usually only the calling phone number is being
The selected action requires the Number Mapper feature to be added to your account. To request Number Mapper Activation, click here.
MASTER: Every account has one Master account with full capabilities.
ADMIN: Admin accounts have all capabilities except changing your service plan and billing. You can have multiple Admin users.
OPERATIONS: Operations accounts can access and edit any screen needed to perform daily operations. They can also view certain other screens. Access is restricted to billing related screens. You can have multiple Operations users
BILLING: Billing users can view many screens, but can only change items related to the account subscription and billing related items. You can have multiple Billing users.