Number Sentry

Discover whether your outbound phone numbers are being Labeled or Blocked & how your Business Name is being displayed on consumer phones across 24 carriers and on the 10 top Caller ID & Call Blocking Apps

No Contracts - Cancel Anytime

Number Sentry’s service plans are no-contract, month-to-month plans that you can cancel anytime!
No Lock-ins – No Risk!

 

Number Mapper

Add Number Mapper to your Number Sentry service for complete outbound number lifecycle management –and– to detour your outbound calls around improper Carrier Blocking and inaccurate Call Labeling

Number Registration

 

We register your numbers for you to help clear improper Carrier Blocking and inaccurate Call Labeling from your outbound calling numbers – and we help you resolve Business Name Presentation problems, too!

 

Outbound Number Optimization

Specialists in finding the right number of outbound DIDs/phone numbers for your call center. Migrate from hundreds, or even thousands of Local Presence numbers to fewer, well-managed numbers for less call labeling, less call blocking and better connect rates!

 

LocalPop Calling

 

LocalPop is an optional Number Mapper feature that tells your dialer which of your Unblocked, Unlabeled numbers to use for calls from Hi-Population calling areas nearest the contact

 

 

OUTBOUND CALLING NUMBER SOLUTIONS THAT LET YOU FOCUS ON CONNECTING WITH CONSUMERS

Easily check your Outbound Numbers for Call Labeling issues on multiple networks & apps.  Detect Carrier-level Call Blocking.  Verify your Caller ID Business Name presentation.

KNOW WHETHER YOUR NUMBERS ARE BEING LABELED

Check for Call Labeling

Find out whether calls from your outbound numbers are being labeled as Spam, Robocaller, Telemarketer, Account Services, Debt Collector, Nuisance – or even worse – Scam Likely or Fraud!

Call Labeling varies by carrier, by app, even by device type. Number Sentry detects the most common call labeling outcomes for your outbound numbers across a wide variety of carriers, apps and devices. Your Outbound Numbers can be labeled quickly, so Number Sentry automatically checks your numbers weekly, every other weekday or every weekday – depending on which service plan you select.

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IDENTIFY CARRIER-LEVEL BLOCKING OF YOUR NUMBERS

Identify Whether Your Number is Carrier Blocked

Carriers use a variety of analytics and algorithms to make the decision to block calls from certain numbers. The FCC has even given carriers permission to block certain calls by default. Number Sentry will alert you if your number is being carrier-level blocked on up to 24 USA carriers.

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CHECK YOUR CALLING NAME PRESENTATION

Verify Your Business Name is Properly Displayed

Not being Carrier Blocked or Call Labeled?  GREAT!
Number Sentry also shows you exactly how your business name is presented to consumers for incoming calls on up to 24 networks & on the Top 10 apps. You can even click to see a screenshot of exactly how your business name is being displayed. Check the spelling, see if your name is clipped, truncated or has incorrect abbreviations.

What’s the Difference?
Different carrier networks and apps use different Calling Name databases. Just because you carefully set your business name with your own carrier does not mean all the other calling name databases followed suit. Also, the business name linked to your outbound calling number is a key label and blocking signal for Analytics Providers. Your business name needs to be correct!

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CHECK YOUR NUMBERS WEEKLY, EVERY OTHER DAY OR DAILY

21 Carriers & 9 Popular Apps Audited

Number Sentry offers a variety of plans to meet every need. Only check the big 4 mobile carriers once a week – or check up to 24 carriers & the Top 10 Call Labeling & Call Blocking apps every weekday. Get your results online and by email. You can even get an SMS alert when one of your numbers gets a bad label!

Why Check Call Labeling / Call Blocking Apps?
3 of the 4 Top Tier carriers only support call labeling & blocking for their Postpaid customers and all 4 only support call blocking & labeling on certain devices. For their Prepaid customers and for those with unsupported devices, carriers recommend the apps that Number Sentry checks for you.

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BOOST YOUR CALL COMPLETION RATE

Avoid Improper Carrier Blocking & Inaccurate Call Labels

Got a Dialer?  Add the Number Mapper feature to your existing Number Sentry service to avoid improper Carrier Blocking and Call Labeling of your outbound calls.**

When combined with Number Sentry, Number Mapper selects the best unblocked and unlabeled outbound calling number to be used when calling a contact’s phone number.  Detour your outbound calls around erroneous Carrier Blocking and inappropriate Call Labeling to dramatically increase your call completion rate!

Includes LocalPop Hi-Density call routing as well as industry-leading Outbound Number Lifecycle Management tools to optimize your outbound calling number usage and administration.

**Restrictions apply

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Number Mapper Centurion
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All Number Sentry plans include 1000 Number Mapper Credits each month for each of your Outbound Numbers. Your Number Mapper credits never expire. Unused credits rollover to the following month.

To purchase more Number Mapper credits, select the number of credits you need below. If you want the selected number of credits to auto-refill each month, select the ‘Recurring Subscription’ checkbox. You can cancel your auto-refill anytime in the Account tab.

Outbound Number Management

Your previous plan supported more Outbound Calling Numbers than the new plan you have selected. What should Number Sentry do with the extra Outbound Numbers from your previous plan?

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Brand Scans help you measure how your Business Name is being displayed on the mobile phones that you call. Each of your DID numbers is checked for the Business Name that is being displayed on each of your tested carriers and apps. Then, a Match Score is assigned describing how close the Displayed Business Name is to the Preferred Business Name entered on the Manage Numbers page. The Match Scores are:

Perfect Match. The Displayed Business Name is an exact match to the Preferred Business Name

Near Perfect Match. The Displayed Business Name has spacing or capitalization variations

Brand Variation. The Displayed Business Name includes abbreviations or other variations of your Preferred Business Name

Incorrect Brand. The Displayed Business Name shows the type of business, a tag or another result that is related to the business, but is not your Preferred Business Name

Unrelated Result. The Displayed Business Name is not directly related to the Preferred Business Name. This may include displaying the city or state.

No Brand Presented. No Business Name is displayed. Usually only the calling phone number is being displayed.

The selected action requires the Number Mapper feature to be added to your account. To request Number Mapper Activation, click here.

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Create User

Tell me about the Roles
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Roles Description

MASTER: Every account has one Master account with full capabilities.

ADMIN: Admin accounts have all capabilities except changing your service plan and billing. You can have multiple Admin users.

OPERATIONS: Operations accounts can access and edit any screen needed to perform daily operations. They can also view certain other screens. Access is restricted to billing related screens. You can have multiple Operations users

BILLING: Billing users can view many screens, but can only change items related to the account subscription and billing related items. You can have multiple Billing users.

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Set Warmup Day

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Skipping Warm Up days can lead to more labeling and blocking on this number.

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Warmup Day History

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Number Description

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Your Calling Number was listed in an

FTC Complaint

Most Recent FTC Complaint Data:

Created Date:
Violation Date:
Reported as:

Your Calling Number was NOT listed in an

FTC Complaint

Since the last time it was tested