Your first test is run as soon as you submit a number. After that initial test, the frequency of the tests depends on which service plan you subscribed to. Our Silver plan tests all of your numbers once a week. The Gold plan tests your numbers every other weekday. Platinum subscribers enjoy daily tests of their numbers each weekday.
Of course, we started with the big four carriers (AT&T, Sprint, Verizon, and T-Mobile) as they cover the majority consumers in the US. Additional carriers were selected to offer you the best cross-section of the number of consumers versus carriers with active call labeling and call blocking programs. As for the apps, these were selected based on both their notoriety in the press for their call blocking activities, as well as the number of downloads they have attained. Together these Top 10 apps represent some of the more active and popular apps in the call labeling and call blocking market.
Once you sign in, go to the Manage Numbers tab at the top of the page and then select the “Add New” button. Click on the plus button after entering the phone number(s) and then click “Submit”. If you prefer, you can also upload your numbers using a comma-delimited file. Just download our template, paste your numbers into it and upload it back into the portal.
Select Test History at the top of the page to see an overview of the latest tests run on all of your numbers. There you can click on a specific number to see the test results for that number on all of the carriers/apps/services available in your plan. Additionally, both the Test History and the Number Results pages allow you to download all of your results for the prior 60 days to a comma-delimited file for further analysis.
The Number Results page columns include:
– The carrier/app that was tested
– The test date and test time when the test was made
– The test status shows the results of the most recent number test. The test may have been successful, failed, or is still in the process of being tested (pending). Additionally, if the test result changed since the last time a test was run, the test status will display the word ‘Changed’ in blue text.
– The results column tells you how your business name is being displayed on the called party’s screen
– Finally, there is an image icon at the end of each row. For many carriers/apps/services this will actually display what your incoming call looks like to consumers using that carrier/app/service.
Yes, you can switch between plans. If you are downgrading your service level, any previous payments will be prorated and applied to your new service level. The downgrade process will tell you how many ‘Free Days’ you will get before being charged again at the new service level. If you are upgrading, you will be charged only the difference between your prior plan and the new plan during the upgrade process.
For now we are concentrating on the big carrier services and the most popular apps, but we do intend to expand our services as soon as possible. Got a carrier or app you’d like us to add? Just click over to the Contact Us page and drop us a note.
All Number Sentry plans include 1000 Number Mapper Credits each month for each of your Outbound Numbers. Your Number Mapper credits never expire. Unused credits rollover to the following month.
To purchase more Number Mapper credits, select the number of credits you need below. If you want the selected number of credits to auto-refill each month, select the ‘Recurring Subscription’ checkbox. You can cancel your auto-refill anytime in the Account tab.
Your previous plan supported more Outbound Calling Numbers than the new plan you have selected. What should Number Sentry do with the extra Outbound Numbers from your previous plan?
Brand Scans help you measure how your Business Name is being displayed on the mobile phones that you call. Each of your DID numbers is checked for the Business Name that is being displayed on each of your tested carriers and apps. Then, a Match Score is assigned describing how close the Displayed Business Name is to the Preferred Business Name entered on the Manage Numbers page. The Match Scores are:
Perfect Match. The Displayed Business Name is an exact match to the Preferred Business Name
Near Perfect Match. The Displayed Business Name has spacing or capitalization variations
Brand Variation. The Displayed Business Name includes abbreviations or other variations of your Preferred Business Name
Incorrect Brand. The Displayed Business Name shows the type of business, a tag or another result that is related to the business, but is not your Preferred Business Name
Unrelated Result. The Displayed Business Name is not directly related to the Preferred Business Name. This may include displaying the city or state.
No Brand Presented. No Business Name is displayed. Usually only the calling phone number is being displayed.
MASTER: Every account has one Master account with full capabilities.
ADMIN: Admin accounts have all capabilities except changing your service plan and billing. You can have multiple Admin users.
OPERATIONS: Operations accounts can access and edit any screen needed to perform daily operations. They can also view certain other screens. Access is restricted to billing related screens. You can have multiple Operations users
BILLING: Billing users can view many screens, but can only change items related to the account subscription and billing related items. You can have multiple Billing users.
Your Calling Number was listed in an
Most Recent FTC Complaint Data:
Your Calling Number was NOT listed in an