Manage Trigger Numbers

SET NUMBER DEFENDER DYNAMIC DID HANDLING FOR CALLS
RECEIVED FROM THE FOLLOWING TRIGGER NUMBER

250 Characters limit

You can assign your number to an Entity to identify which business unit, customer, etc. this number belongs to. The Entity you assign to your number to must already exist in Number Sentry. You can add or edit Entities from the Manage Entity page. Up to 6 Entities can be added to a number

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DID Usage describes how to assign your DIDs when there are more than one DIDs that could be used for a call. The options include:
DID Favoring: Specify which of your DIDs are used more frequently or less often.
Randomize DIDs: Eligible DIDs for that call are assigned randomly.
LocalPOP My DIDs: Use LocalPOP based DID selection

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Calls from Trigger Numbers marked as Allow AI/ML Contact Optimization are permitted for use in Number Defender outbound calling Machine Learning contact optimization.

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Calls from Trigger Numbers marked as Allow AI/ML Business Name Optimization are permitted for use in Number Defender Business Name Machine Learning optimization. Enter or Enable all permitted Business Name variations for this entity / campaign pool.

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Please enter a Default DID phone number to be used for outbound calls associated with this Trigger ANI. This phone number will be used as a last resort of no other Dynamic DID can be found. This DID should be set up to handle inbound calls.

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When using LocalPOP DID usage, you can set the Band Size for the called number. Your DIDs less than this distance from the called number are members of the Band and are considered available for assignment.

Use the Toll-Free Distance Substitution to specify how far from the called number to stop using LocalPOP assignments and only use Toll-Free numbers (if available).

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All Number Sentry plans include 1000 Number Mapper Credits each month for each of your Outbound Numbers. Your Number Mapper credits never expire. Unused credits rollover to the following month.

To purchase more Number Mapper credits, select the number of credits you need below. If you want the selected number of credits to auto-refill each month, select the ‘Recurring Subscription’ checkbox. You can cancel your auto-refill anytime in the Account tab.

Outbound Number Management

Your previous plan supported more Outbound Calling Numbers than the new plan you have selected. What should Number Sentry do with the extra Outbound Numbers from your previous plan?

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Brand Scans help you measure how your Business Name is being displayed on the mobile phones that you call. Each of your DID numbers is checked for the Business Name that is being displayed on each of your tested carriers and apps. Then, a Match Score is assigned describing how close the Displayed Business Name is to the Preferred Business Name entered on the Manage Numbers page. The Match Scores are:

Perfect Match. The Displayed Business Name is an exact match to the Preferred Business Name

Near Perfect Match. The Displayed Business Name has spacing or capitalization variations

Brand Variation. The Displayed Business Name includes abbreviations or other variations of your Preferred Business Name

Incorrect Brand. The Displayed Business Name shows the type of business, a tag or another result that is related to the business, but is not your Preferred Business Name

Unrelated Result. The Displayed Business Name is not directly related to the Preferred Business Name. This may include displaying the city or state.

No Brand Presented. No Business Name is displayed. Usually only the calling phone number is being displayed.

The selected action requires the Number Mapper feature to be added to your account. To request Number Mapper Activation, click here.

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Roles Description

MASTER: Every account has one Master account with full capabilities.

ADMIN: Admin accounts have all capabilities except changing your service plan and billing. You can have multiple Admin users.

OPERATIONS: Operations accounts can access and edit any screen needed to perform daily operations. They can also view certain other screens. Access is restricted to billing related screens. You can have multiple Operations users

BILLING: Billing users can view many screens, but can only change items related to the account subscription and billing related items. You can have multiple Billing users.

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Your Calling Number was listed in an

FTC Complaint

Most Recent FTC Complaint Data:

Created Date:
Violation Date:
Reported as:

Your Calling Number was NOT listed in an

FTC Complaint

Since the last time it was tested