Brand Scans help you measure how your Business Name is being displayed on the mobile phones that you call. Each of your DID numbers is checked for the Business Name that is being displayed on each of your tested carriers and apps. Then, a Match Score is assigned describing how close the Displayed Business Name is to the Preferred Business Name entered on the Manage Numbers page.
The Match Scores are:
Perfect Match. The Displayed Business Name is an exact match to the Preferred Business Name
Near Perfect Match. The Displayed Business Name has spacing or capitalization variations
Brand Variation. The Displayed Business Name includes abbreviations or other variations of your
Preferred Business Name
Incorrect Brand. The Displayed Business Name shows the type of business, a tag or another result
that is related to the business, but is not your Preferred Business Name
Unrelated Result. The Displayed Business Name is not directly related to the Preferred Business
Name. This may include displaying the city or state.
No Brand Presented. No Business Name is displayed. Usually only the calling phone number is being
displayed.